An internal knowledge assistant that answers in seconds
Sourced, cited answers in seconds, with a human review queue for anything low-confidence.
01 · The problem
A small team fielded the same policy questions from across the firm, over chat and email. Every answer meant digging through documents spread across shared drives and PDFs. Minutes each, all day long.
02 · Our approach
We indexed the firm's documents into a retrieval system and built an assistant that returns sourced answers with citations, routing anything low-confidence to a human review queue. No made-up answers, no guessing.
03 · Outcome
Answer time fell from minutes to seconds. A large share of routine questions are now handled without a human, and the team redirected that time to the work that actually needs them.